Changelog

Follow new updates and improvements to Realview Hub.

Everything you need to run your real estate media business, now faster, smarter, and more powerful than ever. Here's what's new:

with over 50 new updates and features

📅 Drag-and-Drop Calendar & Scheduling

Drag-and-drop rescheduling — Move appointments directly on the calendar with a simple drag. Drop snaps to 5-minute intervals, and you'll see a conflict review before confirming.
Google Calendar sync — See your Google Calendar busy times overlaid right on your scheduling calendar, with conflict detection when rescheduling.
Two-week calendar view — Get a broader look at your upcoming schedule with the new 2-week view, complete with urgent appointment flags.
TBD appointment tray — Unscheduled orders sit in a sidebar tray. Drag them onto any open slot when you're ready.
Drive-time aware scheduling — The system now accounts for travel time between appointments, including a configurable end-of-day buffer so your team isn't rushing.
Staff day routes on Google Maps — Visualize each staff member's daily route on a map to optimize drive time and coverage.
Mobile calendar — A beautiful mobile-optimized 2-week day strip and single-day agenda for on-the-go scheduling.
Staff availability at a glance — Color-coded staff stripes, availability tooltips, break bands, and duration-height blocks make it easy to see who's free and when.
Weekly calendar view — A full weekly view on the dashboard with a refreshed sidebar navigation.
Outside-hours indicators — Grey stripes on calendar day and week views clearly mark non-working hours.

🌐 White-Label Custom Domains

Per-portal custom domains — Set up your own branded domain for each portal individually: customer portal, staff portal, team portal, and order form — all independently configurable.
Surface Map settings — A redesigned 3-column tile grid lets you manage all your white-label surfaces, DNS records, and sender email in one place.
Smart login links — All login pages, email links, password resets, and portal footers now automatically use the correct branded domain for each user type.
Streamlined DNS setup — Improved domain verification flow with one-time refresh, used-surface detection, and step-by-step setup guide.
Dual ACME verification — Support for Cloudflare's second ACME TXT record so your SSL certificates provision seamlessly.

📦 Order Management

New order detail drawer — View and manage every order detail in a sleek slide-out drawer without leaving the orders table. Includes co-listing agents, agreements, address editing, and task management.
Redesigned orders table — A modern table layout with legend filters, thumbnail status overlays, and an automation column for quick insight.
Mobile order management — Full order management experience optimized for mobile, including a property map view.
Order notes with @mentions — Tag specific team members or customers in order notes using Slack-style @mentions. Notes fan out to all tagged recipients.
Customer order notes — Customers can now add notes and replies in a chat-style thread directly from their portal, with instant admin notifications.
Delivery status tracking — Orders now show a delivered state badge without affecting your booking workflow status.
Shared order navigation — Consistent section navigation across all order sub-pages for a seamless experience.
Order success page — A polished post-order confirmation page with your branding, a property map, login prompts, and calendar/invoice actions.

🛒 Abandoned Cart Recovery

Automatic cart capture — When a customer starts an order but doesn't finish, the cart is automatically saved with the estimated total.
Email outreach — Send recovery emails to customers who abandoned their carts, with contact tracking and one-click resume links.
Abandoned carts dashboard — A dedicated management page to view, dismiss, or reactivate abandoned carts with mobile support.
API access — Full v1 API for abandoned carts to power your own integrations and automations.

⭐ Customer Reviews

Post-delivery review flow — After media is delivered, customers are prompted to leave a review. Reviews appear on the order detail and trigger webhooks for your integrations.
Reviews API — A v1 API endpoint for listing customer reviews, so you can display them wherever you need.

🖼️ Media Delivery & Downloads

Virtual delivery folders — Organize delivered media into folders across staff, public, and customer-facing views for clean, structured delivery.
Media delivery lock screen — Gate public download pages behind a lock screen to protect content until you're ready to release it.
Mobile photo downloads — Customers can download individual photos or save directly to their Camera Roll on mobile devices.
Quality selection — A mobile-optimized download panel with quality pills so customers can choose their preferred resolution.
Cloudflare-accelerated downloads — Video and photo downloads now stream through Cloudflare's global network for faster, more reliable delivery worldwide.
Per-photo picker — Let customers select specific photos to download with automatically numbered filenames in the ZIP.
Property hero image in emails — Media delivery emails now feature the property's hero photo front and center for a professional touch.
Photo tagging — Manual and bulk photo tagging for better organization, plus watermark removal from delivery previews.

🔄 Media Revision Requests

End-to-end revision workflow — Customers request revisions from their portal, your team reviews them on the dashboard, and staff can manage them from the team portal.
Revision status notifications — Customers receive email notifications when their revision requests are completed or declined.
Fan-out notifications — Revision status emails can be sent to additional recipients beyond the primary customer.
Revisions API — A v1 API endpoint to query all revision requests for your organization.

🏠 Landing Pages

Auto-created landing pages — Branded and unbranded landing pages are automatically generated when a delivery email is sent, with template hierarchy at the org, group, and customer level.
Template self-service — Customers can choose their preferred landing page template from the portal, with options set by you at the org or group level.
Nearby amenities — Public landing pages now include an auto-generated nearby amenities section to enrich property listings.
Background music — Customers can select background music for their landing pages directly from the portal.

💳 Payments & Invoicing

Outstanding balances — A new "Unpaid" tab on customer records shows all outstanding balances, synced across the delivery UI and notification emails.
Credit application controls — Hierarchical "Allow Credit Application" setting flows from org to group to customer, with UI gating at every level.
Credit removal — Admins can now remove previously applied credit from orders.
Pay Now on download pages — Customers see their balance and a "Pay Now" button right on the public download page.
Smart invoice emails — Invoice emails now have split CTAs: "Pay Now" for the public pay page and "Manage Order" for the portal.
Tokenized invoice URLs — After Stripe payment, customers receive a secure tokenized link to their invoice.

📢 Notifications & Email

12 notification preferences — Customers can manage their email notification preferences directly from the portal, choosing which of 12 notification types to receive.
Check-in / check-out emails — Customers receive an email when staff check in or check out of their property, with org-level toggles.
Customizable email templates — Order note emails, delivery emails, and more now use your tenant-customizable template system for consistent branding.
Smart delivery email controls — "Send delivery email" is now gated behind media activation to prevent premature sends.

🏷️ Listing Tools & Promotions

Listing Tools marketplace — Customers can browse, purchase, and activate listing tools (social media kits, flyers, etc.) directly from their portal.
Add-on invoicing — Listing tool purchases generate their own invoices with payment receipt emails.
Promotion spotlight — Show promotional coupon strips directly in order flows with admin toggles to control visibility.
Service quantity selection — Customers can now select quantities for services, with per-unit pricing displayed clearly.
WebM video support — Upload and display WebM format videos in your service catalog.
Marketing template library — Create and manage your own branded marketing templates, with targeting options and library duplication.
Polotno 4 upgrade — The "Market Better" design editor has been upgraded to Polotno 4 with a modern new interface and S3-backed uploads.

🤖 AI Growth Engine

AI marketing plans — Automatically generated monthly marketing plans tailored for Business and Enterprise tenants.
Growth command center — A central hub for growth activities, including a calling tab and competitor analysis.
Competitor insights — Reuse competitor data across reports with lazy-loaded history and month-by-month browsing.

👥 Team & Staff Portal

Vendor team portal — A dedicated portal for your vendor team members to view assignments, manage notes, and access files with secure authentication.
Team member API — Full v1 API for team member management with booking ID segment resolution.
Assignment webhooks — A new team_member_assignment_status_updated webhook lets your integrations react to assignment changes in real time.
Refreshed team portal UI — A modernized team portal interface with authenticated file access.

📊 Dashboard & Analytics

Revenue goals & trends — Set revenue targets and track your progress with a redesigned trend chart featuring year-over-year comparison.
Mileage analytics — A new mileage report with staff-level drill-down and toggle between miles/kilometers.
Tenant media downloads — Download media assets directly from the dashboard with delivery link access.

🧭 Setup Wizards

Service Setup Wizard — A guided walkthrough for setting up your service catalog from scratch.
Order Form Wizard — Step-by-step order form creation for new tenants.
Territory Wizard — Draw and configure service territories with geo-based zone creation.
Distance-based travel fees — Configure travel fee ranges by distance for each territory, with mileage unit toggle.

🔌 API & Developer

Reschedule API — POST /api/v1/reschedule-order for programmatic appointment rescheduling.
Webhook payload preview — See a sample payload before creating a new webhook trigger.
Expanded v1 endpoints — New endpoints for media revisions, abandoned carts, customer reviews, team members, listing tools, and effective settings.
Customer email change API — Portal-aware email update endpoint with dedicated dashboard UX.

💬 In-App Support

GitBook-powered help — Integrated GitBook as the in-app chat support provider on tenant dashboards for instant help access.

🏢 Customer Portal Improvements

Modernized Open Houses UI — A refreshed, modern interface for managing open house events.
Improved order placement — Streamlined order creation flow optimized for mobile users and group managers.
Showcase editing — Edit square footage details directly on the property details page.
Enhanced public pricing page — Secured and polished public pricing page with improved API performance.

Mar 10

Mar 10, 2026

# March 10, 2026 Update 🚀



This release marks the transformation of RealView Hub into a truly headless, enterprise-grade operating system for real estate media. We aren't just giving you new features; we are giving you the keys to our entire engine. Our new external API and high-velocity Webhook system represent a total infrastructure revolution, designed for agencies that need to scale without limits.

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## 🏗️ The Infrastructure Revolution: Go Headless

### **Unified External API: 50+ High-Scale Endpoints**
We have exposed every critical dimension of the RealView Hub backend. With over **50+ dedicated full-stack endpoints**, this is a massive deployment covering everything from core branding to granular tax analytics.
- **Deep Analytics & BI:** Access dedicated tenant endpoints for Sales, Jobs, Staff Earnings, Tax Reports, and Payment Breakdowns. Pull raw data for completion rates and average job durations directly into your own BI tools.
- **Advanced Operations:** Programmatically manage Territories, Zones, Service/Package catalogs, and custom Order Forms.
- **Dynamic Search & Discovery:** Multi-entity search endpoints for Customers, Groups, Listings, and Orders—built for speed and depth.
- **Comprehensive Profiles:** Access light and full profiles for staff and customers, including historical credits, booking stats, and effective settings.
- **Logistics & Tracking:** Dedicated tracking endpoints for today, upcoming, and past windows, delivering every detail from access instructions to time entries.

### **High-Velocity Webhook Ecosystem**
Don't poll—integrate. Our webhook system is a real-time event pipeline designed for mission-critical automation.
- **Full Life-Cycle Events:** From `order_created` to `media_added`, `landing_page_published`, and `invoice_generated`. We even cover niche events like `dropbox_folder_created` and `co_listing_switched`.
- **Staff & Field Operations:** Real-time hooks for `staff_checkin`, `staff_checkout`, `expense_submitted`, `equipment_requested`, and `document_uploaded`.
- **Enterprise Security & Reliability:** Built-in HMAC (SHA256) signing, customizable auth (Bearer/Basic/API-Key), exponential backoff retries, and a full 7-day log retention with manual replay capabilities.

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## 💳 Flexible Partial Payments

Take full control of how your customers settle their balances. You can now toggle the ability for customers to make partial payments on existing bookings.
- **Multilevel Control:** Precisely enable or disable partial payment options at three distinct levels: **Globally**, **Customer Group Level**, and **Individual Customer Level**.
- **Granular Flexibility:** Whether you want to enforce full payments for certain groups or allow installments for high-value partners, the choice is now yours.
- **Real-Time Integration:** All payment statuses are instantly reflected across our analytics dashboards and webhook notification streams.

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## 🗺️ Visual Logistics: Live Map Infrastructure

Logistics and fleet management have been reimagined with visual intelligence at the core.
- **Interactive Live Map Tracking:** A complete redesign of the logistics dashboard. Track your entire fleet in real-time across **Today’s**, **Upcoming**, and **Past** scheduled windows. See exactly where the work is happening.
- **Context-Rich Automation (Static Maps):** We have integrated high-resolution static map generation directly into our core notification engine.
- **Visual Stakeholder Context:** Automated map previews in New Order emails for Customers and Business Admins.
- **Field Efficiency:** Photographers receive instant visual location context in Staff Assignment emails—no more clicking through to external maps for basic orientation.

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## 🎨 Developer-First UX

### **The New Developer Portal**
A completely reimagined interface for managing your integrations.
- **Interactive Sandbox:** Test any endpoint or webhook trigger directly from the dashboard.
- **Live Logs:** Real-time visibility into every webhook delivery attempt, success, or failure.
- **Scale-Ready Management:** Effortlessly manage multiple API keys and endpoints with enterprise-grade monitoring.

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## 📱 White-Label Mobile App Beta

We are officially enrolling partners for the **White-Label Customer Portal Apps** (iOS & Android).
- **Your Brand, Native Performance:** Put your agency's brand directly on your customers' home screens.
- **Deep Integration:** Fully powered by the same high-scale API released today.

*[Apply here for the White-Label Beta Program](https://forms.gle/89dgJUwCG9SmUrAL6)*

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*This is the new standard for real estate media operations. We can't wait to see what you build.*

Feb 3

Feb 3, 2026

# February 2, 2026 Update 🚀



We're kicking off February with a massive update focused on workflow speed and a complete mobile revolution. From a brand-new Customer Delivery page to "desktop-class" photo management tools, here is everything we've been working on.

## 📸 Manage Photos Like a Pro

We know that managing thousands of photos can be tedious. We've added powerful new tools to make it feel just like using your computer's file explorer.

*   **Drag-and-Drop Selection:** You can now **click and drag** to select multiple photos instantly. It works exactly how you expect it to—start from any empty space, or even the edges. Need to add more? Just hold `Ctrl` or `Cmd` while dragging.
*   **Privacy Controls:** Need to hide a specific photo from the public landing page but keep it for your team? We added a simple **Eye Toggle** on every photo card. If you hide a photo, it vanishes from the landing page but stays visible in your management dashboard.
*   **iGuide Integration:** Managing 3D tours just got easier. For orders with an iGuide, you'll see a direct **Manage iGuide** button that takes you straight to the specific portal for that order.
*   **Admin speed:** We added the **login-less delivery link** directly to your Admin Order Delivery tab, so you can quickly preview exactly what your client will see without jumping through hoops.

## 📱 Admin on the Go

We promised to make your work easier on mobile, and we meant it. The entire admin experience now feels like a native app.

*   **Sticky Bottom Navigation:** No more scrolling to find the menu. We added a sleek, sticky bottom bar for quick access to your Dashboard, Orders, Customers, Calendar, and Settings.
*   **Better Search:** The mobile search is now a dedicated, easy-to-use strip with clear refresh and pagination controls.
*   **Sticky Actions:** Whether you are viewing Order Details or managing Media, the most important buttons (like "Save" or "Upload") now stick to the screen so they are always within thumb's reach.

## 📦 A Brand New Delivery Experience

Your customers deserve the best, so we completely rebuilt the **Customer Portal Delivery Page** (V2).

*   **Interactive Summary:** We replaced the old lists with beautiful, clickable **Summary Boxes**. Clicking "Photos" or "Floor Plans" smooth-scrolls you right to that section. If a section is empty, the box automagically hides to keep things clean.
*   **Website Links:** There is now a dedicated, stylish home for Landing Page links (Branded & Unbranded) and their QR codes.
*   **Staff-First Booking:** If you let customers pick their photographer, we've flipped the script. Customers now pick their favorite **Professional first**, and *then* see when they are available. It’s a much more personal booking experience.

## 🛒 Smarter Upsells

*   **Relational Control:** You asked for granular control, and you got it. You can now explicitly relate specific **Upsells** to specific **Services**. This means the upsells your customers see are always relevant to what they just picked.
*   **Visual Clarity:** We added distinct badges in service lists so you (and your clients) can instantly spot what is an **Upsell** and what is an **Add-on**.